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Troubleshooting “Emergency Calls Only” Issue on Your Phone

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Troubleshooting "Emergency Calls Only" Issue on Your Phone

Have you ever picked up your smartphone, only to find it displaying a message that says “Emergency Calls Only”? It can be a frustrating experience, especially when you need full network access. But don’t worry; this issue is not uncommon and can be fixed. In this blog post, we’ll explore why your phone might show this message and provide solutions to resolve the problem.

Understanding “Emergency Calls Only”

Before we delve into the troubleshooting steps, let’s first understand what “Emergency Calls Only” means. When your phone displays this message, it indicates that you can only make emergency calls and your device has limited or no access to the regular mobile network for voice and data services. Several reasons exist behind this issue, which fall into the mobile software, hardware, and network services categories.

Mobile Network Issues

No Network Coverage:

One of the most common reasons for your phone to display “Emergency Calls Only” is a lack of network coverage. If you’re in an area with weak or no signal, your phone cannot connect to a cellular network. Check your signal bars; if they are low or absent, try moving to an area with better coverage.

SIM Card Issues:

Your SIM card might be damaged, improperly inserted, or unsupported by your device. Ensure the SIM card is securely in place and compatible with your phone. You can also insert the SIM card into another device to see if the problem persists.


Roaming Restrictions:

If you’re in a different country or region and haven’t enabled international roaming, your phone may display “Emergency Calls Only.” Contact your mobile service provider to activate international roaming if necessary.

Mobile Hardware Issues

SIM Card Slot and Contacts:

Dust or debris can accumulate in the SIM card slot or on the SIM card itself, causing connectivity issues. Carefully remove the SIM card, clean it, and ensure the slot is clean.

Radio Signal Hardware Problems:

The hardware responsible for connecting your phone to mobile networks might be malfunctioning. In such cases, you may need to visit a professional technician to diagnose and repair the issue.

Mobile Software Issues

Airplane Mode:

Accidentally turning on Airplane Mode can turn off all network connectivity. Check your phone’s settings to ensure that Airplane Mode is turned off.

Network Selection Issues:

Sometimes, your phone may need help automatically selecting the correct network. Select your network operator in the phone’s settings to see if that resolves the issue.

Network Settings Reset:

Resetting your network settings to their defaults can help in cases where your phone has incorrect network configurations. However, this will also remove Wi-Fi passwords and other network-related settings.

Informative Solutions

Now that you’re familiar with the potential causes of the “Emergency Calls Only” issue let’s look at some solutions to resolve it:

Reboot Your Phone:

A simple reboot can often fix temporary glitches and issues. Please turn off your phone, wait a few seconds, and then power it back on.

Check SIM Card:

Insert your SIM card again to ensure it is appropriately positioned. If you have another SIM card, try it to see if the issue is with the card itself.

Check for Updates:

Make sure that your phone’s operating system and firmware are current. Sometimes, software updates can address network-related problems.

Toggle Airplane Mode:

Turning Airplane Mode on and off can help refresh your phone’s network connections. Activate Airplane Mode, wait a few seconds, and then turn it off.

Factory Reset:

If everything fails, you can perform a factory reset to return your phone to its default settings. Ensure you create a data backup before proceeding, as this action will delete all information on your device.

Contact Your Service Provider:

If the issue persists, it might be related to your network provider. Contact them for assistance and to ensure no account or service-related issues are causing the problem.


Encountering your phone’s “Emergency Calls Only” message can be frustrating. Still, you can often resolve the issue with a better understanding of the potential causes and the proper troubleshooting steps. Whether it’s related to network coverage, hardware problems, or software glitches, the solutions provided in this blog should help you get your phone back to full functionality. Remember to contact your service provider if you continue to face issues, as they can provide specialized assistance and ensure your phone stays connected when you need it most.

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