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Bank of Hawaii Phone Number

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Bank of Hawaii Phone Number

When it comes to banking, having access to quick and reliable customer support is essential. Whether you have questions about your account, need assistance with transactions, or encounter issues with online banking, knowing the Bank of Hawaii phone number is crucial. In this comprehensive guide, we will provide you with all the information you need to contact Bank of Hawaii’s customer support, understand their services, and ensure a smooth banking experience.

Why Contact the Bank of Hawaii?

Before we delve into the details of how to reach Bank of Hawaii's customer support, it's essential to understand the various reasons you might need to contact your bank. Here are some common scenarios:

1. Account Inquiries:

  • Checking your account balance.
  • Reviewing recent transactions.
  • Inquiring about account statements.
  • Reporting lost or stolen cards.

2. Transactions and Payments:

  • Transferring funds between accounts.
  • Making bill payments.
  • Setting up automatic payments.

3. Technical Support:

  • Troubleshooting online banking issues.
  • Assistance with mobile banking apps.
  • Help with login or password problems.

4. Loan and Mortgage Services:

  • Questions about loan applications.
  • Mortgage inquiries.
  • Refinancing options.

5. Financial Advice:

  • Seeking advice on savings and investment options.
  • Retirement planning.
  • Wealth management services.

Now that you understand the scenarios in which you might need to reach out to your bank let’s explore how to contact the Bank of Hawaii.

Contacting the Bank of Hawaii

1. Phone Number:

The most direct way to get in touch with Bank of Hawaii's customer support is by calling their official phone number. The exact phone number may vary based on your location and the specific department you wish to contact.
  • For general customer service inquiries, you can call the Bank of Hawaii’s leading customer service number. You can typically find this number on the bank’s official website.
  • If you have an account-specific question, it’s a good idea to log in to your online banking account, where you’ll often find a dedicated customer support number.
  • For technical support related to online and mobile banking, there may be a specialized helpdesk number or a designated support page on the bank’s website.

2. Website:

Bank of Hawaii’s official website is a valuable resource for customers. You can access your accounts, view statements, make payments, and find detailed information about the bank’s services. Additionally, the website often contains a dedicated “Contact Us” page with various contact options, including email and chat support.

3. Mobile App:

Bank of Hawaii offers a mobile banking app for both Android and iOS devices. The app allows you to perform a wide range of banking activities, and it typically includes a feature to contact customer support directly through the app. Look for the “Contact Us” or “Support” section within the mobile app for this feature.

4. Social Media:

In today’s digital age, many businesses, including banks, use social media platforms as a means of communication with their customers. Check if the Bank of Hawaii has an official presence on platforms like Facebook, Twitter, or Instagram, and reach out to them through these channels.

5. In-Person Branch Visits:

If you prefer face-to-face interaction, the Bank of Hawaii has physical branches in various locations. You can visit your nearest branch during operating hours and speak to a bank representative directly.

Tips for Contacting Bank of Hawaii Customer Support

  • Before contacting customer support, gather all the necessary information related to your inquiry. This will expedite the process, ensuring a prompt resolution to your issue.
  • Practice patience and courtesy while communicating with customer support representatives. They are there to assist you and will do their best to provide solutions to your concerns.
  • Keep records of your conversations. Record the date, time, and name of the representative you conversed with. This can be helpful if you need to follow up on an issue or dispute a transaction.


Having access to the Bank of Hawaii phone number and knowing how to contact their customer support is essential for a smooth and hassle-free banking experience. Whether you have account-related questions, need assistance with transactions, or require technical support, the bank’s customer service is there to assist you. Make use of the various contact options available, and don’t hesitate to reach out whenever you need help or have inquiries related to your banking needs. With the proper support, your banking experience will be more convenient and enjoyable.

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